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Office locations

London

2nd floor, 12 Charles II Street, St. James's, London SW1Y 4QU, United Kingdom
Phone: +44 207 484-7700

Lagos

7b Olu Holloway Road, Ikoyi, Lagos, Nigeria
Phone: +234 1 280 2330

Nairobi

4B Grosvenor Suite, 14 Riverside Drive, Nairobi, Kenya
Phone: +254 708 985818, +254 7333 393082

Paris

The Bureau, 28 Cours Albert 1er, 75008 Paris, France
Phone: +33 1 83 75 63 98

Luxembourg

6, rue Jean Monnet, L-2180 Luxembourg
Phone: +352 28689114 

 

For further information, please direct your enquiries as follows:

Please direct all media enquiries to our PR advisors:

Teneo – Haya Herbert-Burns, Managing Director

Email: heliosmedia@teneo.com

Phone: + 44 (0)7342 031 051 

 

Investor Relations: InvestorRelations@HeliosLLP.com

General: Info@HeliosLLP.com

 

Complaints Procedure

As per the Helios External Complaints Policy, Helios and its portfolio companies (together “Helios”) recognise their respective responsibilities to external stakeholders affected by their operations and the actions of their management and staff; particularly those with social and environment ramifications. Helios also recognises the importance of providing a channel for third parties if they have an inquiry, to raise concerns or a formal complaint

Those wishing to register a complaint should send an email to complaints@heliosllp.com or the Complaints officer (the “Helios Complaints Officer” or the “Complaints Officer”) at the portfolio company (or contact the Helios Office), providing as much information as possible of the circumstances surrounding Helios’ alleged malpractice. Where third parties believe that their complaint has been handled inappropriately and prefer to seek independent redress, they are advised to refer the matter to an external body such as a regulatory ombudsman.

General enquiry form

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